*** We cannot take responsibility for incorrect translation into English. ***

 

TERMS AND CONDITIONS

-When contacting the EMERGENCY SERVICE SERVICE DEPARTMENT you agree to the general terms and conditions of the EMERGENCY SERVICE SERVICE DEPARTMENT.

-When the job is completed, a work order is completed after which you will receive an invoice afterwards,

So you do not have to pay immediately

In most cases we can resolve and/or investigate your emergency job 99% within 24 hours or 48 hours.

-We offer you a complete package without a mandatory subscription or hidden costs in small print.

Labor:

-Work is calculated from the moment the mechanic gets out of his bus and stops when the mechanic is back on the bus with tools and all.

-The first hour must be completed in full, from the 2nd hour onwards this will be rounded off in half hours 30/60 minutes. For example, 1 hour and 15 minutes becomes 1.5 hours. 1 hour and 35 minutes is rounded up to 2 hours. etc. etc. for example end time is 11:10 this becomes 11:30. Also applies to the total number of hours.

- Call-out costs are charged per exit.

-If advice is requested during the visit to discuss a (future) follow-up assignment and/or quotation, suggestion, this is considered working time.

Material:

-We work exclusively with A-brand fittings and materials.

-Our work buses only contain standard material:

Couplings and pipes of 12/15/22mm central heating and copper / Couplings and pipes of 16mm white flexible multilayer pipe / PVC couplings and pipes of 32/40/50mm (if the client does not provide sufficient information such as photos, problem, information, etc. and we If we do not have grab-and-go stock, we may have to drive to the wholesaler, this is seen as labor) It is the client's obligation to provide sufficient information, for example photos etc.

-Material is calculated according to the price information via Warmservice.nl, including VAT and excluding VAT.

-Material such as pipework is rounded to whole numbers, for example 70cm becomes 1 meter.

-When using the water (unblocking) vacuum cleaner, €35 excl. VAT will be charged.

-If there is non-standard pipework in the home and special pressing pliers and/or pressing jaws must be used, we will rent this and pass on the costs. (We only work with A-brand press fittings Uponor and Viega copper/cv)

General:

-The above rates are based in Haarlem, Bloemendaal, Heemstede, Aerdenhout, Bentveld, Overveen.

-If work needs to be done underground (crawl space), 2 people may be required, due to: obligation at work and safety!

-We cannot accept any responsibility for defects in taps, pipework, etc. that were not supplied and installed by us.

-The toilet unblocking price does not include a camera inspection and/or large tools.

-Any parking costs incurred will be settled with you later.

-Not included/excluded are: electrical work, painting work, masking and covering work, tiling work, plastering work, construction work, removal of rubble and packaging material.

-We do not remove eternit/asbestos-containing materials.